KH | Data Forecasting

THE PROBLEM

Within our ID card fulfillment software contract, the company identified a potential cost-saving opportunity by reducing the number of annual allotted mailing items. To make this change responsibly, the amendment needed to reflect an accurate projection of future mailing volume based on our current customer base, forecasted growth, and recent changes to business rules.

Because this fulfillment system is highly complex and impacts multiple business functions, developing an accurate projection required precision and cross-functional alignment.

THE SOLUTION

I began by clarifying contract terminology and aligning it with our internal nomenclature to eliminate ambiguity. Then, using historical mailing trends, recent rule changes affecting mailing requirements, and projected business growth, I conducted a comprehensive three-year volume forecast.

This analysis ensured the updated contract terms were both cost-effective and operationally realistic. I compiled the findings into a clear slide deck for executive review, demonstrating the financial and operational impact of the proposed amendment.

THE RESULTS

The updated projection provided an accurate mailing estimate for the contract amendment and supported over $150,000 in quantified cost savings.

The work received senior management approval and ensured the fulfillment contract aligned with both current operations and future business needs.